Customer Care

Customer Care

SKFH has three major profit engines: insurance, banking and securities. In the future, SKFH will continue to focus on life insurance, banking and securities as its core business, strengthen its internal channels and implement the principle of fair treatment of customers, and under strict risk control and financial planning, actively expand its market share, develop diversified products and one-stop financial services, serve as a gatekeeper for customers' wealth and create more added value.

Innovative

Friendly

Comprehensive

Convenient

Embracing the financial technology (FinTech) age, SKFH and subsidiaries are also committed to developing innovative, friendly, comprehensive, and convenient digital financial services that enhance service quality, meet customer needs, and maximize value for customer and shareholders alike. SKFH also sets strict standards for the financial products and services provided by subsidiaries and offers excellent channels to properly and proactively handle complaints. With prudence and caution, SKFH will continue to provide products and services that customers can depend on.